Can I track which customer and when downloads an attachment from a confluence page?

Firas Amer

We would like to track when certain files are downloaded from our Confluence knowledge base and by which customer (not only Confluence user, but also Service desk customer who has access to our knowledge base). Is there an option for such logs within Confluence Cloud or does it require an add-on? Thanks!!!

Shannon S

Judit,

It's not possible in Cloud, because it would require you to have access to the server itself. There's a conversation below explaining what would be required.

• Track Confluence Attachments File Downloads for Audit

There may be a 3rd-party add-on that provides this information, but I am not aware of a particular one that would do that. I'm including your question in the Marketplace collection, in the event that another community member has any ideas for you.

Regards,

Shannon