How to work with few JIRA Structure synchronizers?

Svetlana Gres

Hi there,

Please help to solve the problem with JIRA Structure synchronizers.

Here's a screenshot of how our settings looking like:

JIRA_Structure.jpg

The problem is the issues that are related to epics (issues in epic) doesn't match epics in the hierarchy in Structure.

What's the right way to link epics and issues, sub-tasks of issues, issues that blocks other issues and defects in one Structure?

 

Thanks in advance.

JIRA_Structure.jpg

Eugene Sokhransky _ALM Works_

Hello Svetlana,

Sorry for the delayed reply. Overall the settings look good, but I'm not 100% I correctly understand what the resulting structure should look like. 

Could you please send us an email at support@almworks.com and we'll discuss the details.

Thank you,

Eugene (ALM Works)