Requestor's approvers

Wagner de Araujo Lucena

Hi,

I'm creating a portal to receive requests from users. I created some workflows with static approver's list, however, I would like to configure this list and update it automatically based on requestor's managers, getting this information from HR system. Is there any way to accomplish that?

Angélica Luz

Hello Wagner,

Thank you for getting in touch with Atlassian Community!
The values of the field approvers, the same as other custom fields, must be updated manually, it's not possible to do this via automation, for example.
We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-4205
Also, we have a feature to allow customers to choose approvers on the organization:
- https://jira.atlassian.com/browse/JSDCLOUD-5602
Please, click on vote and watch to receive updates about the features.

Regards,
Angélica