Confluence Share a link functionality doesn't let me add some members under the Share with field

Leonie Meyer

I am not able to share information with everyone of my team. It is working for some team members, but not for all. Usually when you type the first 3 characters the name would show in the drop-down list and you can select. Even typing the whole email address is not working at all.

Any idea why? Please help.

Sample here:

 

 

Diego_88dj6o

Hello there Leonie!

We could start by checking if the affected users have enough permissions and no restrictions applied to the desired content:

Permissions and Restrictions

With this in mind, we can try to create a test space where everyone can access and then, create a test page without restrictions. After this, try to share with the affected users.