Disable workflow: All sub-tasks closed automatically closing the Story

Question

Hi,

I know a lot of people wants to have this feature turned on, I'm trying to disable this particular flow in Jira.

When you have a Story with many Sub-tasks, once the member close all the Sub-tasks, automatically the Story(parent ticket) get closed. Before we we can close it completely, there are other step before closing it.

Was wondering if anyone know which workflow is in Jira that trigger that function, thanks.

Bob

Bob Yu · Answer

Also I found something similar to my problem in another forum:

https://community.atlassian.com/t5/Jira-questions/How-do-you-manage-the-update-parent-issue-screen/qaq-p/645651

Trying to replicate

Bob Yu · Answer

Hi Gurpreet,

Thanks for the reply. Here are some additional information below, hereby attached a screenshot :

Do you think the Workflow is triggered inside the Parent Workflow status or Sub-tasks Workflow Status? Because I looked I couldn't find it, maybe it is some other rules somewhere else?

What I'm trying to resolve if this screen(Update Parent Issue) can be customize, instead going to Close Status, I want to put inside Resolved Status, thanks.

Bob

Gurpreet_cqt1ju · Answer

you need to use Workflow condition not function.

https://confluence.atlassian.com/adminjiracloud/configuring-sub-tasks-818578898.html

here is the screenshot