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How to add custom field in jira ticket when creating from email

I am trying to setup email conf , When i send email to support@xxx.xxx then it should automatically create the jira ticket.

Issue i am facing -jira ticket template has few custom field so we the jira ticket is created through email , these custom fields are blank

How can i add/update the custome field value when creating the jira ticket via email

Please help me out to resolve it.

Thanks

Harish

Accepted answers

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Tom Lister_fo1j4e

This is not possible with the standard Jira email handler. There are email plugins than add this functionality such as Jira Enterprise Mail Handler.

Thanks @Tom Lister

I will try with you suggestion

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