Remove Application Links and fields

Question

hi,

we played with some plugins installed from the cloud in trial version.

Then i deleted some of them.

But the links still remaining on the main screen and spécial fields are still displayed in tickets.

How to completely remove an application and any trace

thank you

Manon Soubies-Camy · Answer

Oh ok, I guess you unsubscribed instead of disabling/uninstalling the app.

Glad you found the issue!

Jeremy Cardon · Answer

Hi Manon, I finally found. There is a difference between unlincensing and removing the app...

The app was under jira parameters and i was not looking a the good place

regards

Manon Soubies-Camy · Answer

Hello @Jeremy Cardon and welcome to Community!

Which apps do you still see? Did you disable or uninstall these apps?

Could you please share some screenshots to understand where it is displayed?

- Manon