nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Comments not showing

Amber Stokes

When I open the ticket from the the Scrum board today I was surprised to see no comments showing, I wonder what changed?

Others did not have this issue so perhaps I changed a setting unknowingly?

If I open the ticket fully in a new window it shows the full comments as expected but the pop up window version from the Scrum board is showing less than needed to run a meeting effectively.

Accepted answers

All comments

Jack Brickey

@Amber Stokes, I'm a bit confused by your question. You have posted under Jira Service Desk yet you mention scrum boards. Maybe you meant to post under Jira Software? I'm also not sure what I am looking at in the screenshot you provided. What screen is that from?

Amber Stokes

Jira Software (cloud) not Jira Service Desk, my mistake.

Jack Brickey

is this an open (public) service desk, i.e. do you wish me to join your instance? Keep in mind this is a public forum so anyone that happens across this thread could do so. If that is not your intention then we should edit this thread and remove your links.

Amber Stokes

Ok, I removed the links.

Ayushya Chitransh

Click on the "Activity" button.

That button toggles the display of comments.

Girish Gupta_jasltm

Hi All,

In Jira cloud, The comments tab under the Activity Section is no longer available for one of the projects. And this has happened to all the users including the administrator.

I checked the permission for "Add Comment" and this is not an issue.

Unable to figure out what else can be a problem. Please see the screenshot below. Can anyone help:

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