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How to Auto set Resolution when closing an issue?

Gil_2dvf2c

Hi all.

With the workflow we have, each jira issue has its own workflow.

When a tester wants to transition a Story from IN-TESTING to DONE, they have to click on the 'Close Story' button. This is also the name of the transition.

In the post-function from In-Testing to Done, I set the following:

1. The Resolution of the issue will be set to Done.

However, the 'Resolve Issue Screen' pops-up during the transition and I must select the resolution manually.

Is there a way to have the post-function automate this for me?

Accepted answers

Tarun Sapra

Hello @Fazila Ashraf

Just remove the transition screen from the transition and in this way only the post-function will set the resolution and users will not see the transition screen.

See here as to how you can access resolution screen https://confluence.atlassian.com/jirakb/mapping-a-screen-to-a-workflow-transition-720634253.html

All comments

Fazila Ashraf

Hi @Gil

You can remove the resolution field from the transition screen and that value will be auto set with the post function

Tom Lister_fo1j4e

Hi @Gil

If you don’t require the resolution screen for anything else then you can change the transition to have no screen.

Tarun Sapra

Hello @Fazila Ashraf

Just remove the transition screen from the transition and in this way only the post-function will set the resolution and users will not see the transition screen.

See here as to how you can access resolution screen https://confluence.atlassian.com/jirakb/mapping-a-screen-to-a-workflow-transition-720634253.html

Udo Brand

I would not recommend to removed the resolution field from the Resolve Issue Screen, since it might be used in some other workflow.

Remove the screen completely, or use a screen without the resolution field. Than add an "Update Issue Field" postfunction in order to set the Resolution

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