Ensure assignee is from a certain set of users

Question

Hi, I'm new to jira. I'm trying to model our software development process.

I've got two states "Planning" and "In Development" and a transition I've called "Assign to Developer". What I'd like to achieve is to have the assignee set to one of our developers (a subset of all users) after the transition is complete.

I've been playing with groups, roles, transition conditions and validators and screens but can't seem to be able to do it.

Any advice please?

Regards David

Nic Brough -Adaptavist- · Answer

Remember that this is effectively "group assignee" which JIRA doesn't support , and does not work well in real life (the assignee is always responsible, and if it's a dummy user or assigned to a group, you can pretty much guarantee the ball will be dropped with people in the group thinking someone else needs to do it)

David Hollinshe · Answer

Neat trick. I like it as it is simple.

Elifcan Cakmak · Answer

hi

I have a different approach. I don't know if it meets your requirements but it is a good one and we use it with one of our clients. you can create a pool of issues that are assigned to developers. you can achieve this by creating a user with a joint mail (like a mail group), adding all your developers to this mail group and assigning the issue to this user. after that, one of your developers can assign to her/himself.

if not, I recommend you use workflow properties but as Nic said, they are a little bit challenging.