Is it possible to organize your confluence articles on jira service desk in alphabetical order?

Mate Major

Hey everyone,

I am using jira cloud. I have pinned multiple confluence article categories to my service desk and no matter how i add them it always shows them in a complete random order. Is it possible to make that alphabetical or even last added could be on the top?

 

thanks a lot

Laurens Coppens

@Mate Major

I'm afraid the answer is no, the influencing of kb is limited to labels and content of the article.

https://confluence.atlassian.com/servicedeskserver035/serving-customers-with-a-knowledge-base-894759682.html