On an existing set of issues i need to update data in two new custom fields created. Can I upload?

Question

I have some old issues which I recently migrated to JIRA. I need to add the legacy creator and creation date, for which I have created custom fields. These are 100+ issues already created. I want to further add these two values on it. How to add through upload? I dont want to manually add on each of the 100+ issue.

Please recommend.

Tom Lister_fo1j4e · Answer

Hi @[deleted]

confusingly there are two types of csv import

try this

If you need to update existing issues navigate to Admin >> System >> IMPORT AND EXPORT >> External System Import >> CSV  and under this import option the "CSV Importer"  the Issue Key is a valid

unknown · Answer

I am unable to update the existing issues as the “Issue Key” is not available in the drop down for mapping. Please check enclosed screenshot.

Pedro Felgueiras · Answer

Hi @[deleted]

You can update the fields value based on a csv import.

You can read this document on the section "Updating existing issues"

https://confluence.atlassian.com/adminjiraserver073/importing-data-from-csv-861253680.html?_ga=2.161024506.670887544.1544435024-1897954580.1515410257#ImportingDatafromCSV-TipsforimportingCSVdataintoJIRAfields

Best regards,

Pedro Felgueiras