Duplicate User (Administrator) shows up in my People section.

Question

I just signed up for the free trial the other day.  I have added only 4 other people to the account.  When I went into the People section of Confluence I saw that there are duplicates of my profile, as the administrator.  There are 4 in total, all the same profile.  How do I resolve this issue.  I don't think that those duplicates have eaten away at my user alotment but I would like to get rid of the duplicates.

Thank you,

Tarah

Dave · Answer

Hi Tarah, those duplicates don't use licenses, it's just a bug with the profiles displaying for the people directory.  If you file a support ticket at https://support.atlassian.com, an engineer can remove those for you, which will require about 15 minutes of downtime.