Hello,
What is the role of system administrator in my on demand instance of jira?
How can I change its access credentials or how can I log into the system as a sys admin?
Thank You,
No role. You can't login a sysadmin. It is protected an only Atlassian accesses it.
hi.
you will need to create a new group i.e. jira-system-administrators.
put your user in that group
edit global permissions and choose this group to have "Jira System Administrator" Permission
So how do I add my user to Global Admin Group?
How do I perform Imports into my instance? or manage the Global permissions?
i deleted my answer...didn't knew that onDemand differs in that case
You can't. You are not allowed in OnDemand. There are restrictions are described here https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand
To be clear, OnDemand has a few extra tools that normal (non-system) administrators can use to do some of this work. For example, there is a different import tool. Global permissions (aside from the "JIRA System Administrators" permission) can still be configured as normal.
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