Unable to Create Support Ticket

Andy Hart_ch7zzp

The system status page states all systems operational (including support).  When I select to contact Atlassian however I get a notification near the top of the page after a minute or 2 or after I enter all the required details and select to submit the ticket, "

Support Service Connection Issue

There may be an issue reaching our backend service. This could result in your form submission failing to create a support ticket.

 

Is anyone else having this issue?

Patrick Cartier [Candylio]

As a quick check you can always to go status.atlassian.com

This will give you some indication if there are or have been any recent issues.

Judging by that page currently, it looks like there was a Jira Cloud outage today.

Hope this helps somewhat.  I have created a support ticket today without issue.