Confluence Backup Upload via webDAV

Question

Hi,

I'm trying to relaunch a site backed up on 8.15.2013 vie webDAV. I've zipped the entire back up and tried over and over again but it keeps telling me it can't find an entry: 'exportDescriptor.properties'.

This seems unlikely because I know that entry is in the zipped folder. Below is the error I'm receiving. Please direct me to a solution.

Thank you,
R.

The zip file did not contain an entry 'exportDescriptor.properties'. It contained: backup-2013_08_15/, backup-2013_08_15/attachments/, backup-2013_08_15/attachments/10092562/, backup-2013_08_15/attachments/10092562/10223617/, backup-2013_08_15/attachments/10092562/10223617/1, __MACOSX/, __MACOSX/backup-2013_08_15/, __MACOSX/backup-2013_08_15/attachments/, __MACOSX/backup-2013_08_15/attachments/10092562/, __MACOSX/backup-2013_08_15/attachments/10092562/10223617/, __MACOSX/backup-2013_08_15/attachments/10092562/10223617/._1, backup-2013_08_15/attachments/10092587/, backup-2013_08_15/attachments/10092587/10223618/, backup-2013_08_15/attachments/10092587/10223618/1, __MACOSX/backup-2013_08_15/attachments/10092587/, __MACOSX/backup-

...

backup-2013_08_15/attachments/983042/2162703/, backup-2013_08_15/attachments/983042/2162703/1, __MACOSX/backup-2013_08_15/attachments/983042/, __MACOSX/backup-2013_08_15/attachments/983042/2162703/, __MACOSX/backup-2013_08_15/attachments/983042/2162703/._1, backup-2013_08_15/config/, backup-2013_08_15/config/ehcache.xml, __MACOSX/backup-2013_08_15/config/, __MACOSX/backup-2013_08_15/config/._ehcache.xml, backup-2013_08_15/entities.xml, __MACOSX/backup-2013_08_15/._entities.xml, backup-2013_08_15/exportDescriptor.properties, __MACOSX/backup-2013_08_15/._exportDescriptor.properties

Mauro Badii · Answer

The files inside the Zip backup say the version of the backup but all applications links and features you had previously shouldn't restrict you from importing.

OnDemand performs upgrades automatically so it is always at the latest version. Some versions are so far behind that can't be imported directly to OnDemand, they first need to be upgraded to a version that OnDemand can handle.

The guide Upgrading Confluence explains how to do so. The section "Step 1 Determine your upgrade path and method" has more information on that.

Note: the last link  on the previous comment is now working again.

Cheers!

Robert Batzloff · Answer

From what I can tell, the version I am trying to upload is not compabtible with the onDemand account I have. I believe the previous confluence account had Jira and other features that my current onDemand account does not and I think this is what's prohibiting me from uploading my backup.

How can I see what version my back up is and/or what features it has?

Robert Batzloff · Answer

Again, thank you for your quick response.

I'm using Confluence onDemand on a Mac. Does an onDemand account require updating? How can it be done manually?

To note, the last link posted led to a 404 error.

Thanks again!