How do I get issues resolved without using transitions

Question

Hi,

I have created a workflow without transitions (see attached - I want to allow to move from/to any status without restriction). In this workflow, I have marked a few statuses with type = Done (i.e. they appear in green).

My problem is that when issues are moved to the "Done" status, this does not mark the issue as "resolved" and does not set the resolved date.

Is there a way to mark issues as "Resolved" without implementing transitions?

Alternatively, is there a "date when the issue was marked as done" so that I can filter out old issues in my Kanban boards ?

Charles Delaporte · Answer

Hi Tom,

The solution that you propose will bulk transition the selected issues to "Resolved", however I assume that it will set ResolvedDate = today.

Is there a way I can set ResolvedDate = UpdateDate  so that ResolvedDate in my historic will reflect the actual resolution date of each issue (in most cases the UpdateDate of a done issue is the date when it was actually "resolved") rather than the date of this bulk update?

Tom Lister_fo1j4e · Answer

Hi @Charles Delaporte

You can use bulk update on filter results to set the resolution fields

https://confluence.atlassian.com/jirakb/howto-bulk-edit-resolution-321857142.html

Charles Delaporte · Answer

Thank you Raynard,

I have plenty of issues marked as "Done" and not "Resolved". Is there a solution to mark them as "Resolved" but with the ResolvedDate = UpdateDate (so that I keep the historic) ?