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Backlog is empty while issues are existing

Christian Veseli

Yesterday i discovered that our backlog is empty. I only have the current active sprint and belonging Epics available ?

Can see that some you you had similar issue the 25th of October 2018, anybody having the same issue this morning ?

Best regards

Christian Iversen

Accepted answers

Nic Brough -Adaptavist-

What does your board filter say?

All comments

Nic Brough -Adaptavist-

What does your board filter say?

Christian Veseli

Hi Nic Brough,

Thanks for answering...

I´m a bit green in IT, where do I see the filter - are we here talking about the URL when having pressed the backlog icon?

/Christian

Nic Brough -Adaptavist-

No, we need to to see the filter that the board is using. Boards are not containers or holders for issues, they work by selecting a set of issues out of the projects. The selection is what we need to look at.

Go to the board, then the configuration of it, and on the main (general) tab, you should see a filter name and description. This is often as simple as "Project = xyz", but we need to see it to start working out what you are getting here.

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