Currently we are using JIRA cloud version and i am raising the issues on JIRA and in "Issue close notification" section mention the name of someone who should get notified after resolution of issue. But the emails are not received by them. How can i implement that??
Issue close notification
Hello @Mayur D. Vichare
You can add a custom event in your Jira instance. Then when you close the issue, make sure the workflow post-function fires that custom event which you have added and then in the notifications scheme for that custom event you can add the email of the external user.
https://confluence.atlassian.com/jirakb/configure-a-custom-event-notification-for-a-specific-jira-workflow-transition-or-status-720831525.html
@Tarun SapraThis thing i did but it is for a single user. I need for multiple external users they can be anybody. Is there anything like that in JIRA ??
You can also choose a group in the notification scheme, thus you can create a group of external users and add that group in the notification scheme for the particular close event.
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