I am trying to assign a ticket to a member of the team and am getting the error (see screenshot).I have checked permissions they are the same as others who i can assign tickets to.
Hello,
The user must be granted the Assignable User permissions.
If it is a Service Desk project, the user must have the Service Desk Agent license.
I have mirrored their access same as someone else and the other person can have tickets assigned to them.
if there were not any difference, then everything would work.
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