¿Como puedo eliminar Paneles de usuarios eliminados?

AngelSilva

Hola, espero esten excelente

Tengo una lista de paneles en Jira que nadie está usando, soy administrador de la plataforma y no puedo eliminar los paneles, ya que solo el propietario (eliminado) es el que puede hacerlo.

¿Necesito alguna permisología adicional para ello? 

 

Agradecido de antemano por el apoyo de la comunidad.

 

Saludos!

 

 

Scott Theus

Hi @AngelSilva,

Editing and deleting elements that were created by users after the users have been deleted is difficult at best, and in most cases impossible. Jira ties things like boards to the user, when you delete a user you lose the ability to revise many of the things that user created. You can try recreating the user with the same user name, email address, etc. and then use the Site-Admin account to log in as that user and remove the board, but I can't guarantee that will work (Jira may treat the recreated user as a new user instead of the old user.)

In the future you should deactivate users instead of deleting them. This preserves the integrity of the things created by the user and allows the site admin to access them simply by temporarily reactivating the user. Deactivated users are not able to access Jira and they do not count towards your cloud licenses.

Hope this helps, 

-Scott