How to restored deleted issues from Jira Service Desk (Cloud)

Question

Hello,

I deleted some issues from Jira Service Desk (Cloud version) because they were for tests. However, the Audit Department has told me that I must recover them as support since the consecutive codes are lost, no matter that they have been for tests.

Is this possible?

Thanks in advance.
Greetings.

Néstor Arróliga Téllez · Answer

I understand :(  well thanks very much for your help @Nic Brough -Adaptavist- and @Jack Brickey. Greetings.

Nic Brough -Adaptavist- · Answer

Without a backup, I'm afraid there's nothing you can do - the issues are gone.

Atlassian do keep backups, but these are for disaster recovery and aren't suitable for restoring issues.

Jack Brickey · Answer

here is what would happen...

OLD-1, OLD-2, OLD-3, OLD-7, OLD-8 (4-7 deleted)

NEW-1, NEW-2, NEW-3, NEW-4, NEW-5 (new project has contiguous issues)