Jira cannot save my comment - invalid formatting, etc.

Richard_Bourne

This is a bug report, really.

Jira fails with a message like:

It might be empty, too long, or have invalid formatting. If you copy-pasted, try removing the formatting and adding it directly in the editor.

when trying to add the following as a code block within a comment:

query ($groupId: ID!, $scheduleItemTypeId: ID!) {
scheduleItemTypeInstances (groupId: $groupId, scheduleItemTypeId: $scheduleItemTypeId) {
id
scheduleItemTypeId
scheduleItemInstances {
scheduleItemId
scheduleFieldInstances {
scheduleFieldId
value
}
}
}
}

 Looks like it's this bit it doesn't like:

query ($groupId: ID!, $scheduleItemTypeId: ID!) {

Henrique Bittencourt

Hi Richard!

What are you experiencing could be related to this known bug, please take a look at:

• Add Comment in the New Issue View on Board that has Too Many Special Characters Return Errors

Meanwhile, you can try to workaround this behavior by adding the comment through the full issue view (as stated in the bug report).

Hope this helps!

Best Regards.