German Umlaute at web page

Question

Since today the (left) navigation pane, settings pages and control buttons in Confluence (cloud) does no more show German Umlaute "ä", "ö",...

like "Persï¿½nliche Bereiche" or "Einstellungen fï¿½r Anhï¿½nge"

The posted content of pages is ok, it only affects the site itself and all subsides as well as administration and billing page.

Browser is firefox 64bit 63.0.1 @Winpro 64bit machine.

Same effect at Edge Browser.

Any idea?

Harald Rickmeyer · Answer

solved November 16th 2018 by Atlassian support: >> Hi, There. Your instance was affected by a problem in our backend. All the services are up and running now and you shouldn’t experience reported problem anymore. We’re really sorry for the inconvenience caused by this. Rest assured that all our teams are fully dedicated to providing you great service using Atlassian products. Kind Regards Suren Raj <<

Bill Bailey · Answer

Looks like someone else is having that issue https://community.atlassian.com/t5/Confluence-questions/Confluence-Encoding-issues/qaq-p/939546?utm_source=atlcomm&utm_medium=email&utm_campaign=digest_notification&utm_content=topic

And just an hour after you.

vincenzo kheller · Answer

Hi All

We have the same problem since today. What can we do and why this happens? We are using the Cloud version.

Thanks