Jira Cloud Backup

Edward Davies

Hi guys,

 

Typically how long does a Jira Cloud backup take to perform? 

 

If we do a backup during the day on a live server, what sort of impact does it have on the live environment?

 

I tried to search this online about the impact of Jira Cloud backups whilst users are using the system but couldn't find anything.

 

Any help or advice about it would be helpful.

 

Thanks,

Edward

Manon Soubies-Camy

Hi @Edward Davies and welcome to Community!

I contacted Atlassian support last month because I had some questions around backups, here is a recap of what they said:

• Backups used to affect live performances but not anymore. Atlassian Cloud has been in a new infrastructure where each service is independent now meaning that backup generation service won't affect other parts of Jira to serve users' requests.
• The infra changes applies to both Confluence and Jira so you should not experience performance issues anymore when attempting to generate a backup.

Hope this helps!

- Manon