We work work about 10 customers currently and provide software solutions for their business. We currently document the customizations and general user documents (tips) in confluence pages. However this documentation varies by client based on their unique needs. e.g. 'How to add a user' may vary by customer.
It looks like we can only have one knowledgebase per Service Desk project. Can we use standard Confluence permissions to restrict KB pages based on the logged in user?
Should we create separate Service Desk Projects for each Customer given the small number of clients? If so, is there a way to view queues from multiple projects like the Scrum Boards today in Jira?