nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

White page with any Atlassian product on Firefox or Explorer

Sebastien Gailleton

I am running PC W7 and Firefox. For about two weeks now, I cannot access my Atlassian apps (Confluence, Jira...). Anytime I log in I will get a white page. I did try once to completely uninstall and reinstall Firefox and it could repair the issue. But then, after a while I get this White page again, with nothing although the URL is correct!

Any help would be really appreciated.

Accepted answers

All comments

Tinker Fadoua

@Sebastien Gailleton

Is this a private instance? are other users able to log in?

Best,

Sebastien Gailleton

I am the only one having problem and this is only when I access this via my computer. If I use another computer, I have no issue. This seems to be centric to my configuration. My colleagues have no problem neither.

Tinker Fadoua

@Sebastien Gailletonthen in this case I am 100% positive it is a computer issue not your Atlassian account. Did you try to clear the cookies and temporary files?

Sebastien Gailleton

Yes, I tried all I could and this doesn't help. Eventually it will go back to login step, but once the credentials gets validated = white page...

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

cloud

confluence-cloud