Updating Next-gen project issue type, adding dropdown not working

Question

Hi,

Several days ago the Dropdown component for issue types in Next-gen project was released, and I added a Dropdown named Category to all my issues, and added four options.

But when I back to my project issue page, only one of the issue type has the Dropdown working correctly O.O The other issue just don't even show the Dropdown component.

For example the Category dropdown works in type A, not in type B. I tried to change an issue's type from type B to type A, the Category dropdown appears. Then I change back the issue type to type B, the Category UI will remain but with no options inside. O.O They are all using the same component and same options inside.

Any help please @_@

Angélica Luz · Answer

Hi Vega,

I've checked the fields through the database and I was able to see that there are 5 fields "Catagory" and 3 fields "Category". Can you check if both fields have the same options? Are you using both fields or only one?

Regards,
Angélica

vegabeyond · Answer

Hi, thanks for reply!

So the situation is, if I add the same Dropdown to different issue types, the Dropdown in the first issue type shows on the left(exclude Epic) will work correctly, while in others not. If I only have one issue type in the project, it will work correctly.

I confirmed many times that all the issue types have the same Dropdown which I named Category, and their options are all the same, since I just created once and directly draged it to all issue types and save, like what you said in first paragraph.

Angélica Luz · Answer

Hi Vega,

When creating a new field on a next-gen project, we first create for one issue type and then we can just drag and drop for other issue types available in the project. The new field should be applied to old and new tickets.
Have you tried to add another issue type and add this field in order to test?
Have you checked in the issue type if the field is there and if it has the correct options?

Regards,
Angélica