I got a task to create an SDS project with JIRA. What exactly does the "SDS" stand for?

Question

Not sure about SDS acronym..

Petter Gonçalves · Answer

Hello Hrnjaz,

Indeed, I believe that this acronym is related to "Service Desk Server" project type or to an internal project of your JIRA Server application with this name.

Hrnjaz Milica · Answer

It's JIRA server, not Cloud. I was mistaken. Does this make a difference in sense of SDS meaning? I'm using free trial version of JIRA to practice and get acquainted with the software..

Petter Gonçalves · Answer

Hello Hrnjaz,

On JIRA, the Acronym SDS means "Service Desk Server", however, I'm not sure if that's what the person which designate this task for you means since you are using JIRA Cloud per your tag.

Could you please confirm if that's the case?

If your team have already signed-up for A JIRA Service Desk instance, please let me know if you need any help to create the project.