Adding JSD customer to filter subscriptions

Question

Hi

Is there a way to add JIRA Service Desk customers to filter subscriptions, for JSD issues?

There is a "service-desk-customer" group which is available to the subscriptions, and I was able to add a customer user to that group, but he has not received the email.

Any ideas?

Thanks!

Cheryl

Bhushan Nagaraj_zb9hek · Answer

Related question:

https://community.atlassian.com/t5/Jira-questions/How-do-I-export-filtered-search-results-using-a-subscription-for/qaq-p/845264

Steven F Behnke · Answer

I don't believe it will work for non-licensed users. I am not positive though.