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Removing mandatory fields from time tracking

Janine Daniels

Hello all. I currently have a project set up only for bug tracking, and our PM requested that our team members track the time taken when completing the bug. However, when they do so, the Description, Time Worked AND Remaining Estimate are flagged as mandatory fields, which for us is not necessary, only Time Worked. This is adding extra steps for the team and we wish to remove them as mandatory. Is there a way I can do this? Is there also a way to do this that is not global across all other projects in our JIRA right now?

Accepted answers

All comments

Nic Brough -Adaptavist-

Make sure the project is using a different "field configuration scheme" to the other projects, then edit the one it is using to make the fields optional.

Janine Daniels

Thank you for your speedy response. Could you help me with a bit more details?

I have a separate field configuration screen for my project. When I select "Edit" it only allows me to change the name of the scheme. If I select "Configure", I currently just have a list of the issue types that are in my project (Bug, Improvement, New Feature, Default).

I also have a unique field configuration for the project. When I select "Configure" for that, I see a list of all the fields across all projects, and what screens they are associated with. The only field I see that it could be is called "Time Tracking", but selecting "Edit" on this, again, only allows me to edit the description.

The "Time Tracking" field listed is NOT appearing in the list of Custom Fields, so I dont have the option to edit it further and remove the mandatory fields.

I believe that if I create my own custom field for this, it will change the layout of my tickets - it will appear with the general list of all my custom fields, instead of on the right hand side below the "Time Tracking" header, correct?

As it stands right now, after looking through all those options, im not entirely sure how to proceed further.

Grigory Salnikov_0hffsd

Hi, @Janine Daniels!

I think I can help.

The point is that a "Field configuration scheme" just maps a field configuration to a project. So, to complete the task you should change the respective Field Configuration.

Under the field configuration you'll find "Time tracking" and its properties:

Janine Daniels

Thankyou @Grigory Salnikov, I see I was indeed looking at the correct field, then, in the field configuration.

However, my issue is NOT removing the entirety of the field tracking from my tickets altogether, by making it optional instead of required. When a user select the time tracking to enter in their time spent on a ticket, they ALSO have to enter a description AND estimate of time remaining (it will always be 0). What I would like to do is to stop those fields in the time tracking from being mandatory for them to fill in. On the screen from your second screenshot, selecting Edit on the time tracking field just allows me to edit the description, and not the details of the field itself.

Grigory Salnikov_0hffsd

Ok, can you, please, provide a screenshot demonstrating this situation:

When a user select the time tracking to enter in their time spent on a ticket, they ALSO have to enter a description AND estimate of time remaining (it will always be 0).

Thank you!

Janine Daniels

Sure thing!

Tony Ciniglio_engpz1

Hi @Grigory Salnikov / @Janine Daniels / @Nic Brough -Adaptavist-
Curious to see if there was a solution for this?

As I'm having the same trouble, from the Screenshot Grigory posted I basically need to make the 'Time Spent' field optional and not mandatory.

Any help greatly appreciated

Thanks

Tony

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