nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How do I check the progress or cancel an "Export pages" task in Confluence Cloud?

Nuwan Jayawardene

I initiated an export pages task in Confluence Cloud and accidentally closed the progress view window. Thinking I might have cancelled the task, I tried to initiate an Export task once again only to prompted saying that an export is running in the background.

Is there any way I can check the progress of this background task?
How will I be notified to download the prepared zip once the task is complete?

Accepted answers

All comments

Daniel Eads

Hi Nuwan,

Unfortunately there's no progress indicator for Cloud exports currently. If you have one that's running longer than you feel it should and would like help, you can definitely raise a support ticket with us and a Cloud support engineer will investigate.

Once the backup is complete, the Backup Manager page will have a link for you to download. Screenshot example:

Cheers,
Daniel

Julien Bonastre

Wow. Atlassian never fails to disappoint with their half-baked features.. How are they still so popular and expensive with quality work like this? 😂😜

Leong Kok June

May I know where to find Backup Manager?

Julien Bonastre

Jira - Settings, scroll down, wayyyy down, in left navigation menu , it should be there

Kieu Anh Dung

It is quite a simple implementation, not sure why Atlassian does not fix it, you can manually check it as below:

- Open Networks in browser Devtools, copy the progress endpoint as https://fifadigital.atlassian.net/wiki/rest/internals/1.0/io/export/[id]

- When it returns "complete": true, then copy the href value

- Download the file at https://fifadigital.atlassian.net/[href value]

Rukiye Çetiner

Hello

I too have started an HTML export task and now I can not see it cannot stop it. My work is interrupted and there is no way to STOP this started export task. How can Atlassian not even provide a workaround if not a feature?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

confluence-cloud

export