Hi,
When i tried to import CSV from Old Instance to new instance .all the fields are imported successfully except the Created and Updated Date Fields.And in my CSV there is an another custom date field which is not imported and i checked all the Time Zones and Date Time Formats in Both Instances.Still i am facing the same issue.Kindly Provide me a proper answer ASAP.
Best,
P
Hi @Peddiboyina Nagendrababu
The csv import generates a log. Could you find anything related to this in the log?
No
My Main Concern is about the Date Fields.When i imported it is Showing the Current Date as Created and Updated Dates.Is this Possible To Import this Date Fields.
But i want the dates in which the tickets really Created in My Old Instance.
Answer to your question is : Yes, possible to give a different date for 'date created' and 'Date Modified'
Check on your import log to find something like : Unable to parse created date
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