I have two small problems that i am needing some help with. * When a sub task is created it goes to the backlog of the Kanban board, as apposed to directly appearing under the parent task. * The Sub tasks that are created do not appear on another board even thought the board has the relative statuses in its columns. These two issues are on separate projects and boards, but I am hoping you could help me to sort these issues out.

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JIRA sub tasks nt appearing on Kanban Board

Liam Maeder

I have two small problems that i am needing some help with.

When a sub task is created it goes to the backlog of the Kanban board, as apposed to directly appearing under the parent task.
The Sub tasks that are created do not appear on another board even thought the board has the relative statuses in its columns.

These two issues are on separate projects and boards, but I am hoping you could help me to sort these issues out.

Accepted answers

Alexey Matveev

Hello,

The first board is a Kanban board. You should go to board settings -> swimlanes and choose Stories. In this case subtasks will be under the parent.

I guess, the second board is a Scrum board. Subtasks are not visible in the Scrum boards in the Backlog view. But subtasks are visible in the Active Sprint view.

dave_465x6h

This question was for sub-tasks showing on a Kanban board, but instead, it's all over the place with replies. So there has yet to be a legitimate answer.

All comments

Alexey Matveev

Hello,

The first board is a Kanban board. You should go to board settings -> swimlanes and choose Stories. In this case subtasks will be under the parent.

I guess, the second board is a Scrum board. Subtasks are not visible in the Scrum boards in the Backlog view. But subtasks are visible in the Active Sprint view.

Liam Maeder

Sorry I was swamped with a new sprint... The one issue has been resolved but i am stilll having problems having my subtasks appearing on the Kanban board, the next issue after solving this was to get them to appear under their parent task, I can only test this once they appear.

The status of the subtask workflow are all in the columns on the board so i cant see why they are not appearing at all.

Thanks for the help

Elynaida Carreon_qzr2m7

I'm having the same issue. I have a parent task and created 4 subtasks, however, when I go to Kanban Board it is saying 0 sub-tasks to parent. I think this is a jira bug.

Liam Maeder

I eventually figured it out, the filter i was using was set for tasks so you should use

issuetype in (Task, "Sub-Task")

This shold display the tasks and their sub tasks.

dave_465x6h

This question was for sub-tasks showing on a Kanban board, but instead, it's all over the place with replies. So there has yet to be a legitimate answer.

Liam Maeder

Hi Dave

The first part of my question was where we wanted the parent task to be a swimlane and the subtasks to show under them, which we configured under the board settings:

Set swimlanes to stories, not queries.

The second part was that the sub-tasks were being filtered out of the board, which we fixed using a better filtering technic:

Filter tasks using issuetype in (Task, Sub-Task) OR issuetype in (standardIssueTypes(), subTaskIssueTypes()).

Thanks for pointing that out, it is rather all over the place.

Thanks and Warmest Regards

Danny Who

Hey Atlassians,

I have the same problem on Jira Server. We move from Scrum to Kanban Mode and need a Kanban Board that works more or less identically to the Scrum Board. We have a filter that filters just for the project and want to use swimlanes for storys and all other issuetypes as we did before. So we set up the board filter, swimlanes by stories and mapped relevant statuses to columns, everything else is mapped to the kanban backlog. There are Tasks with subtasks that have statuses which are both mapped to columns on the kanban board. Bildschirmfoto 2021-02-23 um 17.44.53.png

And still not any single subtask is showing up! aaarrrgh - so frustrating!

When I try to debug the config and dive into the boardfilter via issue navigator, the list gives me every subtask as well. So I actually don't think that I need to include "issuetype in (standardIssueTypes(), subTaskIssueTypes())" into the filter. But even desperately did so to proceed with the problem. But we are still out of luck.

- so why are they broken for the swimlane view?

Thanks for quick reply
Cheers
Danny

tadeu.bento

Still not working as expected. No sub-tasks show.

Dave Collins

@Liam Maeder thanks, but setting swimlanes to stories is not a resolution. we view per assignee. i have had to add issue in childIssuesOf(XXX-123, XXX-456) which also is just a workaround. this should be a simple toggle to show subTasks.

unknown

I'm struggling with the same problem. I have created a Board that contains the tickets for a subset of epics in the project, and I cannot get the subtasks to appear. I suspect that it is because subtasks do not contain an epic link. Instead, they are identified by and rely upon the link through their parent ticket. page_partain has aluded to this already. It seems to be a weakness in JIRA - I hestitate to say 'bug' because in reality, the filter is doing what it is asked and selects tickets which contains specific epic links. Using the extension issuetype in (standardIssueTypes(), subTaskIssueTypes()) has made no difference.

BR_j709dz

Leaving this here if anyone is still looking for the answer.

Updating the filter like so fixed the problem for me:

"Epic Link" in (PRJ-2021) OR issueFunction in subtasksOf("'Epic Link' in (PRJ-2021) AND issuetype in (Story,Task)")

Anita Grunwald

Tried this, but we are using Jira cloud and a query constructed as above returns message "Your JQL includes the [linkedIssuesOf] function from the [Adaptavist Scriptrunner] app for Jira Server. This function works differently in Jira Cloud. Refer to https://docs.adaptavist.com/sr4jc/latest/features/scriptrunner-jql-keywords-functions for details or contact the app provider."

subashini muraliraj

This helped solve my problem. Thank you very much..

Sandeep Budhraja

project = <Project Name> AND issuetype in subTaskIssueTypes() AND parent in (<User Story Key1>, <User Story Key3>, <User Story Key3>)

This will work for all Sub-Tasks of User stories defined in the User Story Keys

Sandeep Budhraja

project = <Project Name> AND issuetype in subTaskIssueTypes() AND parent in (<User Story Key1>, <User Story Key3>, <User Story Key3>)

Jules _Julie Clennon_

My team just had same issue with sub-tasks not showing up on Kanban swimlanes. We were missing a team label on the sub-tasks that drives work to our board. Our admin added the label, and problem was solved.

Tero_b4o93r

Thanks! Works nicely with Data Center edition

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