Facing problem while configuring project specific email configuration

Ram Prasad Jadapolu

Hi,

I configured the step by step  specified in below link

https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html

THen i successfully did the verification of domain configuration.

 

Now i want to send the email notification from jira@hyniva.com instead of

jira@hyniva.atlassian.net . 

I tried to changes the email configuration in project-specific I am getting below error as "Domain claim failed for this domain" but 

But under admDomin's
ins section,,verified domains status was verified for the same domain

 

AhmadDanial

Hi there, Ram.

I believe that the issue is related to a known bug that has been reported here:

• ID-6537: Sending emails using a custom 'Project Email Address' with your domain is not possible

To speed up the resolution process, I have created a support ticket on your behalf. A Cloud engineer will attend to the request soon, so stay tuned for now.