JQL filtering not working properly

Question

I have the following JQL for my agile board quick search

status IN ( BACKLOG, "IN PROGRESS", "UNDER REVIEW", REJECTED, APPROVED, DONE)

but is not working - a lot of tickets are not present and those are all the statuses my project has so basically should display all the tickets (similar to no quick filter selected)

mini_mp71ow · Answer

this was indeed the frst step, then the project have been updated to "limited" and we have been granted as admin on it ... nothing changed....

Nic Brough -Adaptavist- · Answer

If the project is "private", the first debugging question is "can the user trying the filter see the issues in the project at all?"

mini_mp71ow · Answer

I've got the same issue, for one of my projects,
the following filter is not working

Status was in ("To Do","Ready For Dev","In Progress","Done") on ("2021-10-24 00:00")

This is the list of statuses available, and tickets have been in this status on the given date (confirm by ticket history).

This filter is perfectly working for all other project we have !!

This one, was created as "private" and using "Team Managed" Template

Urgent Help Needed .....