Exception occurred during import: Error importing site

Question

Hi,

I tried to import confluence from a self-hosted server to a cloud server but I get this error: Exception occurred during import: Error importing site

There is no other error message

In the process of importing data I can see these message under the progress bar

Acquiring an import lock...
Existing data removal completed.
Exception occurred during import: Error importing site

My entities.xml is 128 712 KB, so it do not exceed the limit of 200 MB

Here is the exportDescriptop.properties content from the self hosted server

#Sat Sep 29 04:45:02 EDT 2018
source=server
buildNumber=6169
createdByVersionNumber=6.9.0
ao.data.version.com.atlassian.mywork.mywork-confluence-host-plugin=6.2.6
ao.data.version.min.com.atlassian.confluence.plugins.confluence-space-ia=5.0
exportType=all
createdByBuildNumber=7701
backupAttachments=true
defaultUsersGroup=confluence-users
ao.data.list=com.atlassian.mywork.mywork-confluence-host-plugin, com.atlassian.confluence.plugins.confluence-space-ia
ao.data.version.min.com.atlassian.mywork.mywork-confluence-host-plugin=1.1.30
ao.data.version.com.atlassian.confluence.plugins.confluence-space-ia=15.0.0

Any idea why I can't import?

Thanks

Shannon S · Answer

Raphael,

I see, thank you for clarifying! Happy you were able to get the space imported.

Take care, and kind regards,

Shannon

Raphael Aubin_o4cpwa · Answer

The import not working was on a "site export" file.

It was the only file I had from my automatic backup system and my local confluence server was unusable. I fixed my local confluence server, imported my site backup in it then exported my space.

Shannon S · Answer

Raphael,

Thank you for letting us know! In your case, was your export a space import and not a site import?

Regards,

Shannon