So we have a status called something along the lines of 'Needs more info' in our workflow. But I was wondering if there is any way to make it so that when a task is set to this status, they are prompted to leave a comment where they need to specify why they are "sending it back".
As it stands now, when projects are set to 'Needs more info', it's usually without a comment, and the reporter then needs to ask why it was sent back and then they get a reason. We want this reason to be required when changing to this particular status. Is this doable?