Status automations

Question

Hi

I have status on my issues and different fields  on each issue. the order of the status is open, assigned, loaded, sailed, paid. what would be the easiest way to make the status be at a certain stage of the process. for example. when the cargo is loaded it is in loaded, sailed or paid, it is never in open or assigned. however there are times when things don't go right and it is in open status even though its loaded. how would I make it a condition that if there is a quantity it is in a loaded or later status.

Petter Gonçalves · Answer

Hello Jon,

For your specific use-case, I recommend you to use Automation for JIRA Cloud add-on.

Using it, you can create a simple rule that will automatically transition your issue to a determined status when a field receives a value.

That being said, you can configure multiple rules like this:

IF Cargo (Field) = loaded

THEN transition issue to Loaded

Here's an example that I have configured on my own instance:

Jon_4n6t23 · Answer

I'm not sure. we use the clone feature and it clones everything but the status. I could just find out why or how to clone the status.

otherwise I would make a rule that is XX field is filled in it must be at least a certain status.

Petter Gonçalves · Answer

Hello Jon,

Per your description, I'm not sure if you are looking for:

A validator - Block the issue from being transitioned until it matches a determined value on a field)

Or a post function - Transition issue once they have met a determined value on a field.

Can you please tell us which would be the target you are looking for?

Also, You can check the documentation below to know how you can configure the inbuilt workflow validators and Post functions available on JIRA:

Advanced Workflow Configuration