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Marketplace pricing increased Significantly?

Darryl St. Pierre

On Friday afternoon, two add-ons I was looking at were $175 and $625. WhenI went back this morning to setup trials, the add-ons have increased to $12675 and $14250 respectively. Browsing other apps, it appears everything has increased exponentially.

Is this correct?

FYI, this appears to be specific to Cloud apps. If I look at the Marketplace from our Server-based instance of Confluence, the prices appear to be consistent with last week.

Accepted answers

Shannon S

Hi Darryl,

As mentioned in our support ticket, this is a display issue caused by the following bug:

UPM-5918 Annual Cloud customers can see wrong app pricing in UPM

Thank you again for your help in reporting this.

Regards,

Shannon

All comments

Shannon S

Darryl,

It depends on the add-on and the number of users licensed for your instance. Can you let us know what that is?

Regards,

Shannon

Darryl St. Pierre

Referring to the pricing on the Description page.

Server:Cloud:

Shannon S

Darryl,

The pricing is different for Cloud vs Server.

If you can let me know how many licensed Confluence users you have on Cloud then I can check for you to see what the price should be and if it changed in the system.

Regards,

Shannon

Darryl St. Pierre

Shannon,

I appreciate the offer, but I am able to get to the pricing details pages for the add-ons I'm looking at. I'm really just questioning what happened between Friday and Monday to change the pricing on the description pages. I have been looking at some of these items frequently over the last month, and suddenly they changed on their description pages. It's not even clear what the price on the description page represents...

Shannon S

Hi Darryl,

As mentioned in our support ticket, this is a display issue caused by the following bug:

UPM-5918 Annual Cloud customers can see wrong app pricing in UPM

Thank you again for your help in reporting this.

Regards,

Shannon

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