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Update Issue Status if left Unassigned

I'm looking to see if there's an addon out there or any way for me to accomplish this.

Basically, if an issue is created and it is left Unassigned, I want JIRA to automatically change the status from "Open" to something else. How can I accomplish something like this?

Accepted answers

Mary Ramirez_0um4if

Hi @Beau Butner,

This may be something that can be done with the escalation service in the Script Runner add-on. For more information, click here.

All comments

Mary Ramirez_0um4if

Hi @Beau Butner,

This may be something that can be done with the escalation service in the Script Runner add-on. For more information, click here.

I had no idea that this Add-On even existed, wow does this look powerful!

I ended up using the "Fast Track" Post Function on the "Create" transition to move it to a status if the issue.fields.assignee == null.

Thank you so much for the suggestion!

Don Masten_jzyv5k

Automation Lite is a free server add-on that will do that.

https://marketplace.atlassian.com/apps/1211836/automation-lite-for-jira?hosting=server&tab=overview

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