nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

authenticateUser Directory 'Jira' is not functional during authentication of 'kumar'. Skipped.

I have encountered this issue ,when i upgraded confluence from 4.3.7 to 6.0 on the production.

Error: authenticateUser Directory 'Confluence10Sep2013' is not functional during authentication of 'kumar'. Skipped.
Error Description: Confluence10Sep2013 is Jira directory. Normal user cannot login in the confluence because of Jira authentication failed.

I have investigated this issue, but i could not resolve this.Could you please help me?

Accepted answers

Thanks to all. I have fixed this issue by correct SSL Configuration.

All comments

This is the same issue,but i could not make it .Could you please explain me to resolve this issue?..

Solution Link: https://answers.atlassian.com/questions/59766/confluence-jira-remote-user-directory-is-not-functional-during-authentication

are you using crowd?

check this

https://answers.atlassian.com/questions/7134/directory-jira-delegated-authentication-directory-is-not-functional-error-occuring-while-logging-ldap-users

did you tested this The Crowd authentication as suggest in other post like this? http://[JIRA_URL]/rest/usermanagement/1/search?entity-type=user&start-index=0&max-results=1&expand=user

Yes . I am using "Atlassian Crowd".

check this to docuemnt it should help you

https://confluence.atlassian.com/display/DOC/Connecting+to+Crowd+or+JIRA+for+User+Management#ConnectingtoCrowdorJIRAforUserManagement-ConnectingConfluencetoJIRAforUserManagement

Thanks to all. I have fixed this issue by correct SSL Configuration.

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