How do I set up each of our clients in Service Desk? We need to be able put in Client name, address, version of the software, when implemented, contract information, etc. along with who is "approved" to call in - their name, phone number, email, etc.
Also we have Clients with multiple sites so we put in a "Parent Client" with child sites. Those sites have separate addresses, renewal dates, etc.
One more thing - we flag clients that are not current on their Support renewal. Is there a way to do that as well?
