Wiki Style Renderer for Custom Field missing Add attachment link

Question

I have created a Multi line custom field and change the renderer to wiki style.

When I try to create an issue containing this custom field - the attachment link is missing, where as it appear for default description field in other project.

Please see the screen shot below

Image 1 - attachment option available (highlighted in red)

jira issue1.png

Image 2 - attachment option not available

jira issue 2.png

The image 2 create issue screen contains multiple multi line custom fields. What I am trying to achieve here is each and every multi line custom field should show the attachment option.

Please help

jira issue 2.png

jira issue1.png

with-attachment.jpg

without-attachment.jpg

SWAPNIL SRIVASTAV · Answer

I am facing the same issue.

I have created a multi line text field and changed its Renderer to Wiki Style Renderer.

When I try to create the issue in the same tab and the Create Issue screen comes as a pop up in the same tab, the attachment button is VISIBLE, but when I try to create issue by right- clicking on the Create button and choosing option: Open in a new tab, the attachment button is INVISIBLE. I am trying this with jira-admin id and it has the permission to add attachment and system field Attachment is added in the screen.

Any help would be appreciated.

Sam Hall_h1otcf · Answer

Hi Srikanth,

If you add the Attachment field to your screen, the button will show.

For example:

Without Attachment field on screen:

without-attachment.jpg

With Attachment field on screen:

with-attachment.jpg

Sam