How to make a read-only jira issue marked as resolved

Benjamin Mertens

We are using the Document Manager template for our documents.

The proposed workflow did not mark done issues as resolved. Additionally, we set the closed issues as read only (part of a quality system).

I now have done and read only issues that are not marked as resolved. How can I edit the read only flag or the resolution flag in order to mark issues as resolved ?

 

Thanks,

 

Benjamin

 

Ollie Guan

Hi @Benjamin Mertens,

Have you ever considered retaining some of the roles that can edit Issue permissions, such as Sys-Admin, which you can modify in the workflow configuration.

It might be useful to give a few examples here:

• jira.permission.edit.group.1=some-group-one
• jira.permission.edit.group.2=some-group-two

https://www.j-tricks.com/tutorials/permissions-based-on-workflow-status