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BitBucket login loop "OpenID transaction in progress"

gbanhudo

I have logged in via GMail, which was tied to an old Atlassian account I had. Now, whenever I try to login, either via GMail (OAuth) or just using my email as account, I get stuck in an endless "OpenID transaction in progress".

Any details on how to fix this?

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Francisco Salinas Saez

Same problem.

Gilson Cavalcanti_p368as

Same situation here.

Gilson Cavalcanti_p368as

Found the solution in another thread: https://community.atlassian.com/t5/Bitbucket-questions/Infinite-redirect-loop-only-when-logging-into-BitBucket/qaq-p/848588

"I had the same problem and found a solution:
Go to https://id.atlassian.com and log out - then you will be able to login again. "

Gilson Cavalcanti_p368as

It didn't work. I was too eager to post thinking that would be the solution. I'm stuck not able to login to my bitbucket account.

So frustrating to waste time with this kind of basic issue! what a mess!

K. Yamamoto

Hi all,

I understand this is very frustrating.

If you cannot solve the issue by re-login as @Gilson Cavalcanti introduced here, your account is possibly a team account.

As announced at this blog post, you no longer are able to log in as a team account since 2014.

So what you have to do is:

Go to https://bitbucket.org/account/signup/
Create an individual account by the same email address with the team account

Hope this helps.

Jason Goodwin

Thanks so much! This drove me insane! I wasted a lot of time on this.

Jason Goodwin

Oh yeah damn - this didn't fix it. I can't get a license for sourcetree! that's all I want!

Brian Kramer_jt648w

It doesn't help. This is suddenly an issue for us.

"You already have a Bitbucket Cloud account with the email address"

Brian Kramer_jt648w

Only thing that seems to work is logging into an admin account that is NOT the "team" account e-mail address.

Filipposan

same situation here, cannot login on chrome, or firefox, erased cookies, tried the information on this thread, nothing works.

Filipposan

ok this may not be nothing but a flunk but I followed the link https://bitbucket.org/account/signup/ in a private window then gave my email like if i was entering the email for the first time, it said welcome back and nothing happened then i tried to log in and it went to my dashboard. then i closed the window and tried again on my browser(firefox, non private mode) and it went back to the same behavior(login loop).

but i can enter in private mode no problem.

but no, i cant enter in a non private browser.

Filipposan

addendum, I logged back out and nope. nothing.

Filipposan

addendum, nope, doesnt matter what i do i can not login in a non private mode browser.

Filipposan

addendum, now i cant do that anymore with a private window, seems it was a fluke or something.

Cedrico Djahan

I had the same issue with Bitbucket server. The problem was because the users in bitbucket were marked as "Unlicensed".
See here https://community.atlassian.com/t5/Bitbucket-articles/What-does-UNLICENSED-user-mean-in-Bitbucket-Server/ba-p/788968

So check the groups permissions for the users that is not able to log in.

The behaviour may be different with bitbucket cloud. i don't know.

Vinay Mv

Hi anyone have a properly solution for this issue "OpenID Transaction in progress".

Cedrico Djahan

Hi,

the problem on my side was that the users that tried to log in where not having assigned groups in Bitbucket. So for the SSO Server (Keycloak on my side) the users were properly authenticated, but for Bitbucket the users where not authorized (but there no error mnessage regarding that). The Bitbucket was therefore thinking something went wrong with the SSO Server and send the redirect back to Keycloak and Keycloak its turn says everything is fine and redirects the user back to Bitbucket. And that was the origin of the endless loop. So I will suggest you to check if the users are not marked as "unlicensed" in Bitbucket (occurs when they don't have any groups).
Normally Bitbucket should should also have this use case and display the corresponding error message when the SSO log in is failling because of "unlicensed" users.
Regards,

Cedric

Luciano Elduayen_xt6oy8

Hi, I'm kind of sure that my account is not a team account but I can't log-in with any of the workarrounds out-there. Can you please check my account and tell me if is it a "team" account?

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