group-name with german umlaut is not found to grant space permissions

Question

if I try to grant space permissions to a group called "Ladör" the system displays the following error-message:

Gruppe LadÃ¶er nicht gefunden. Lassen Sie sich die Existenz der Gruppe von einem Confluence-Administrator bestätigen.

The group was added to spaces numerous times before without any problems.

Who can help?

Shannon S · Answer

Matthias,

Thank you for confirming that! Glad all is well at this time.

Take care and kind regards,

Shannon

Matthias von Appen_3v95z0 · Answer

Problem is not there anymore. Seems it was a temporary thing...

Shannon S · Answer

Hi Matthias,

I've just tested this on my Confluence Cloud instance by creating a group with an umlaut in the name, and then adding it via the Space Tools Permissions menu.

I wasn't able to replicate the issue.

Can you tell me, if you create a test group that contains an umlaut do you have the same issue with it, or is it this specific group name?

Regards,
Shannon