is it possible to link a Jira WorklogID to a specific ticket?

Melissa_Liotta

So I have a time report that was exported from Jira cloud.   I see in the export file there is a 'Jira Worklog ID' but the report didnt provide a user or a ticket number. How do I find out what ticket needs to be reviewed based on this field. 

When I look at all my tickets, in Jira cloud, I cannot do a search for this field.  

When I try to create a new search I get "Field 'WorklogID' does not exist or you do not have permission to view it."

Angélica Luz

Hi Melissa,

Just for us to better understand and help you with this issue, can you please let us know how are you exporting this report?

Is the report exported directly in a Jira project or from some add-on?

What is the report type and what type of project is it (Software, Business or Service Desk)?

Regards,
Angélica