Jira Cloud 500 Error, Confluence Works Fine, Using Chrome

Question

Have been using Jira and Confluence cloud for years. Yesterday starting getting a 500 error when trying to go into Jira. Cleared my cache and it worked again, then kicked me out later in the day. Confluence is working just fine. If I open Jira in an incognito tab it works fine too. Other than regularly clearing my cache which is a pain, anyone have ideas on how to fix? What to look for?

Martin Kronstrom · Answer

There is an issue on atlassian at the moment that we are tracking. There is an partial outage. That is th ereason for our 500 errors.

Martin Kronstrom · Answer

This started happening in our environment as well now. every user affected. Sometimes it loads, sometimes it doesn't.

Moses Thomas_08kyb0 · Answer

@Natalie White  so  great but you  mentioned earlier in  question that you  cleared cache but i  am pleased that issue is resolved