My new users cant user mentions

Question

My new users cant user @mentions. However when I change them to administrator access they can?

Can someone tell me how I can change the permission settings to allow new users to use @mentions

Trish Ind [MMAL] · Answer

THANKS!

Francesc_Arbó_fiu740 · Answer

Hi @Trish Ind [MMAL],

you can only mention people if your user has Browse Users permission.

Alexey Matveev · Answer

Hello,

Kindly check if your users have to Browse users global permission.

You can find more info about global permissions here:

https://confluence.atlassian.com/adminjiracloud/managing-global-permissions-776636359.html